Privacy Policy

 Last Updated: October 14, 2025

At Brew Wave Coffee, we care deeply about your privacy. This Privacy Policy explains what information we collect, how we use it, and how we keep it safe. By using our website www.brewwavecoffee.com, joining our loyalty program, or placing an order with us, you agree to the practices described here.

1. Information We Collect

· We collect information to serve you better and keep our operations running smoothly.

· Personal Information You Share With Us: Name, email address, phone number, and billing or shipping address (for orders, loyalty sign-ups, or inquiries).

· Payment Information: Payments are processed securely through trusted third-party providers. Brew Wave Coffee does not store your full credit card details.

· Website & Device Information: Non-personal details such as IP address, browser type, device type, and how you navigate our website. This helps us improve performance and user experience.

· Cookies & Similar Tools: We use cookies and similar technologies to remember your preferences and understand how our site is used. You can manage cookie preferences in your browser settings.

2. How We Use Your Information

· Process and deliver your online orders.

· Communicate with you about orders, loyalty rewards, or account updates.

· Track and manage loyalty points, rewards, or in-store perks.

· Send updates, promotions, or newsletters (only if you’ve opted in).

· Improve our website, menu offerings, and customer experience.

· Maintain security and prevent fraud.

· We will never sell your personal information.

3. Online Ordering

· When you place an order through our website or a delivery partner, we collect only the information needed to prepare and deliver your order.

· We may share limited data with third-party platforms or delivery services you choose, solely to complete your transaction.

· For online accounts, you are responsible for keeping your login details private and secure.

4. Loyalty Programs

· The Brew Wave Coffee Loyalty Program is currently available in-store only, managed through our point-of-sale partner Toast.

· We may use your contact information to update you about points, rewards, and exclusive offers.

· You can opt out of promotional messages anytime, though you will still receive essential updates about your rewards account.

· Toast’s independent privacy and security practices apply when using our in-store loyalty system.

5. Sharing Your Information

· We respect your trust and share your information only when necessary to run our business effectively:

· With payment processors, delivery partners, or loyalty program providers who help fulfill your orders or manage rewards.

· With service providers who help maintain our website, marketing systems, or internal tools.

· When required by law, or to protect the rights, property, or safety of Brew Wave Coffee, our customers, or the public.

· We require our partners to use your information only for the purposes we authorize and to keep it secure.

6. Your Choices

· Marketing Emails: You can unsubscribe anytime by clicking the “unsubscribe” link in our emails. You may still receive essential updates like order confirmations or loyalty notices.

· Loyalty Program: You may cancel your rewards account and request deletion of your information by contacting us directly.

· Cookies: You can adjust your browser settings to block or limit cookies. Some site features may not function properly if cookies are disabled.

7. Keeping Your Information Safe

· We use appropriate administrative, technical, and physical safeguards to protect your personal information. While we take reasonable steps to secure your data, no system or internet transmission is completely risk-free, and we cannot guarantee absolute security.

8. Data Retention

· We keep personal information only as long as necessary to fulfill the purposes described in this policy — for example, completing transactions, maintaining loyalty accounts, or meeting legal obligations. When no longer needed, your information is securely deleted or anonymized.

9. Children’s Privacy.

Our website, loyalty program, and marketing are not directed toward children under 13. We do not knowingly collect personal information from minors. If you believe a child

has provided us with personal information, please contact us, and we will promptly delete it.

10. Your Privacy Rights (California Residents).

If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA), including the right to:

· Request access to or deletion of your personal information.

· Correct inaccuracies in your information.

· Know what categories of information we collect and how we use them.

· Opt out of the sale or sharing of your personal data (we do not sell data).

· To exercise any of these rights, contact us at nb@brewwavecoffee.com or by mail at: Brew Wave Coffee, 4967 Newport Ave, Suite 1, San Diego, CA 92107.

11. Policy Updates.

We may update this Privacy Policy from time to time. The “Last Updated” date at the top of this page reflects the latest revision. Any significant changes will be posted on our website and take effect upon publication.

12. Contact Us

· If you have questions about this Privacy Policy or your personal data, please contact us:

· Brew Wave Coffee

· 4967 Newport Ave, Suite 1, San Diego, CA 92107

· Email: nb@brewwavecoffee.com

· Website: www.brewwavecoffee.com